We are Mepal. It's nice to meet you! We want to invite you into our world, one full of bright ideas and innovative solutions. Products that help you get more out of life by making things a little simpler and easier.So you won't find just any old storage boxes in our collection, but really smart storage boxes. Not just a simple tub to take your yoghurt and muesli to work in, but a specially designed yoghurt pot that's guaranteed leakproof. Not just an ordinary lunch box for school, but a smart lunch box with a bento tray that makes child's play of creating healthy and varied packed lunches. We have matching leakproof drinks beakers and pop-up bottles to go with it too! And how about taking your morning latte macchiato along on your commute? We have the perfect travel mug, insulated, of course, but also designed to allow you to fully enjoy that delicious coffee aroma.And we do all this as sustainably as possible.
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We are Mepal. It's nice to meet you! We want to invite you into our world, one full of bright ideas and innovative solutions. Products that help you get more out of life by making things a little simpler and easier.So you won't find just any old storage boxes in our collection, but really smart storage boxes. Not just a simple tub to take your yoghurt and muesli to work in, but a specially designed yoghurt pot that's guaranteed leakproof. Not just an ordinary lunch box for school, but a smart lunch box with a bento tray that makes child's play of creating healthy and varied packed lunches. We have matching leakproof drinks beakers and pop-up bottles to go with it too! And how about taking your morning latte macchiato along on your commute? We have the perfect travel mug, insulated, of course, but also designed to allow you to fully enjoy that delicious coffee aroma.And we do all this as sustainably as possible.
Was macht Mepal, was macht Obelink?
Mepal ist ein professioneller Verkaufspartner, der seine Produkte über Obelink vertreibt. Wir teilen die damit verbundenen Verantwortlichkeiten. Lesen Sie unten, wer welche Verantwortlichkeiten übernimmt.
Verantwortlichkeiten von Mepal
Stellt den Artikel zum Verkauf im Obelink Webshop ein
Kümmert sich um die Lieferung und Verpackung
Verantwortlich für After Sales
Nimmt Rücksendungen entgegen und bewertet sie
Kümmert sich um die Garantieabwicklung (z.B. Reparatur oder Ersatz bei defekten Artikeln)
Stellt sicher, dass die Produktinformationen korrekt sind
Verantwortlichkeiten von Obelink
Sorgt dafür, dass Sie so bestellen und bezahlen können, wie Sie es von Obelink gewöhnt sind
Tritt im Kaufvertrag zwischen dem Verkaufspartner und dem Kunden als Vermittler auf
Rückgabebedingungen
30 Tage Bedenkzeit
Kostenlose Rücksendungen
Alle Bedingungen ansehen
You have the option to return products for FREE within 30 days of your order.If you want to return a product you can request a RETURNS INSTRUCTION from our customer service.Our customer service can be reached at the e-mail address and telephone number below.Using this return instruction (shipping label or reply number) you can return the package to us free of charge.IMPORTANT TO KNOW:- Products from us cannot be returned to Obelink (not even in one of the stores).- Products can be returned with all delivered accessories, if reasonably possible in their original condition and packaging. If you have used the product too much to judge, we can charge a depreciation for that. That amount will be deducted from the amount you still receive back. Products with broken seals cannot be returned, (such as games, batteries and hygiene-sensitive products) .- If a product is damaged or defective, please notify us immediately so we can work with you to find a solution.- When returning an order, do not forget to include the packing slip and/or a return form (otherwise your return cannot be processed).- When returning an order, don't forget to include the packing slip and/or a return form (otherwise your return cannot be processed).- Always ask for and keep the shipping receipt in case the package accidentally goes missing.- Once we have received the product in good condition, you will receive a confirmation of this by email from Obelink.- The refund (if applicable) will be taken care of by Obelink.Complaints handlingIt is possible that you have a complaint about an order. To handle your complaint as quickly and smoothly as possible, we request that you contact the sales partner directly. The contact information can be found in the order confirmation and on this page. The retailer is not affiliated with the Stichting Geschillencommissie. But as a European customer you can submit a dispute to ODR (Online Dispute Resolution of the European Commission).If you cannot come to an agreement with the retailer or if you have a complaint about the retailer itself, you can contact the Obelink customer service. The Obelink customer service is available from Monday to Friday 09:00 - 17:30 and Saturday 09:00 - 17:00 via +31(0)543 532 632.
